Resetting a lost admin password — Nextcloud 14 Administration Manual 14 documentation

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# Resetting a lost admin password

The normal ways to recover a lost password are:

1. Click the password reset link on the login screen; this appears after a failed login attempt. This works only if you have entered your email address on your Personal page in the Nextcloud Web interface, so that the Nextcloud server can email a reset link to you.
2. Ask another Nextcloud server admin to reset it for you.

If neither of these is an option, then you have a third option, and that is using the `occ` command. `occ` is in the `nextcloud` directory, for example `/var/www/nextcloud/occ`. `occ` has a command for resetting all user passwords, `user:resetpassword`. It is best to run `occ` as the HTTP user, as in this example on Ubuntu Linux:

    $ sudo -u www-data php /var/www/nextcloud/occ user:resetpassword admin
    Enter a new password:
    Confirm the new password:
    Successfully reset password for admin

If your Nextcloud username is not `admin`, then substitute your Nextcloud username.

You can find your HTTP user in your HTTP configuration file. These are the default Apache HTTP user:group on Linux distros:

- Centos, Red Hat, Fedora: apache:apache
- Debian, Ubuntu, Linux Mint: www-data:www-data
- openSUSE: wwwrun:www

See Using the occ command to learn more about using the `occ` command.

- « User management
- Resetting a user password »